Privacy Policy

Privacy Policy

This is the Privacy Policy (“Policy”) of Kaadoo Trails, a brand of Krab Media and Marketing Private Limited, a company incorporated under the Companies Act, [1956/2013], and having its registered office at 766, 24th Cross, Off K R Road, BSK 2nd Stage, Bangalore 560 070 (hereinafter referred to as “Company”).

Our Company’s website is (“Website”). This Policy discloses Company’s information practices for this Website and the services (“Services”) provided by our third party partners (“Partners”), including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.

By visiting the Website you expressly consent to our use and disclosure of your personal information in any manner described in this Policy. This Policy extends to both visitors to the Website who do not transact business on the Website and to registered users, whether customers or partners, who transact business on the Website.

  1. Your Personal Information

    By accepting this Policy, you authorize Company to collect and store and use any information that you may enter on our Website or provide to us in some other way. To enable you to become a registered user of our Website, we need your basic personal information like name, address, email address, mobile number, and government issued photo ID card (including passport, Aadhar card, or PAN card). We assure you that at no time will this information be sold or shared with parties not associated with us.

  2. How We Use the Information We Collect
    •  Company owns all the information collected via the Website. We may use the information described above to:
      • Verify your identity
      • Create and manage your bookings.
      • Send you (via email or other means) offerings of products or services and update you on all the special offers available on the Website to ensure a better experience for you. You can unsubscribe from such communications anytime you wish to do so.
      • Monitor and improve the Website including by calculating the number of visitors to the Website, identifying the geographical locations of the visitors and their demographics, preferences, interests, and behaviour. We may share such Website usage statistics with our sponsors, advertisers or other third parties (which do not include Company marketing partners and network providers).
      • Communicate with you about, and administer your participation in, special events, contests, offers, surveys and market research.
      • Respond to your queries.
      • Operate, evaluate and improve our business.
      • Besides the above, this information may be used when you contact Company through any means such as chat or email. Company reserves the right to include your email ID for marketing communications.
  3. IP Address

    When you visit our Website, Company collects your IP address to help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website and similar purposes. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your experience on our website, improve our Website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

  4. Cookies and Web Beacons

    Company collects data through cookies and other monitoring technologies to enhance your browsing experience on our Website. ‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our Website. We may authorize third parties to use cookies and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. We do not have access or control over these cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on the Website. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You are always free to decline cookies if your browser permits, although, by declining the use of cookies you may not be able to use certain features on the Website.

  5. Sharing of Information

    Any personal information, if collected, will be passed on to our trusted Partners and service providers who shall need access to the information upon your making a booking with us. We use trusted third-party service providers to perform certain services on our behalf, including for the purposes of payment processing, data storage/management, web hosting, web analytics, fulfillment, marketing, mailing, and emailing. These Partners and service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by Company.

  6. Your Rights
    • Upon request, we will remove your personal information from our database. However, our Partners may require access to your personal information in order to provide you with the Services and such removal of your personal information from our database may make you ineligible to avail the Services. Upon written request, you may access and/or request that any erroneous information about you be corrected.
    • You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the e-mail address below.
    • 6.3. The Website may, from time to time, contain links to and from the Websites of our partner networks, advertisers and affiliates. If you follow a link to any of these Websites, please note that these Websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Websites.
  7. Business Transfer

    Your personal information may be disclosed as part of any merger, sale of Company’s assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership.


    We value your comments, feedback, and testimonials which help us improve our Website, products, and services. By making such submissions to us, you assign your rights in the submissions to us.

  9. Children’s Privacy

    Our Website is not directed at anyone who we know to be under the age of 18. A booking for any person between the ages of 12-17 years shall be made only by his/her parent/guardian on his/her behalf. While making such a booking, the parent/guardian shall be required to provide certain personal information relating to the minor, as specified in clause 1 of this Policy above. The use of such personal information of the minor by the Company shall be consistent with the terms of this Policy.

  10. Phishing

    Safeguarding information to help protect you from identity theft is a top priority and we at Company take all measures to protect identity theft. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

  11. Links

    This Website may contain links and advertisements which may lead you to other Websites. Please note that once you leave our Website you will be subjected to the privacy policy of the other Website and this Policy will no longer apply. By using this Website, you signify your agreement to the terms of this Policy. Company reserves the right, in our sole discretion, to change, modify, and or delete portions of the terms of this Policy at any time.

  12. Limit of Liability

    Notwithstanding anything to the contrary in this Policy or any other terms of service or use applicable as between Company and you, Company’s aggregate liability hereunder towards direct damages shall be limited only to the cost of the booking incurred by you. Company’s liability shall not extend to any indirect or remote damages whatsoever, including but not limited to special, incidental, consequential, or punitive damages or loss of profits.

  13. Contact Us

    If You believe that Company has not complied with this Policy with respect to your personal information or would like us to update information we have about you or your preferences or if you have any questions about our Policy, please feel free to contact our Privacy Grievance Officer at: ……..

  14. Applicability of Policy

    While this Policy applies to all personal information collected, stored and used by Company, it is intended to comply only with the applicable laws of India and not any other jurisdiction. All matters of dispute are subject to the courts in the city of Bengaluru.

  15. Compliance

    Company shall always cooperate with regulatory authorities and investigating agencies in India in the matter of treatment of personal information.

  16. Severability

    In the event that any part of this Agreement shall be held by a court of competent jurisdiction to be unlawful or otherwise unenforceable, the remainder of this Agreement shall remain in full force and effect to the maximum extent possible, and an attempt shall be made to substitute the unenforceable provision with an enforceable provision of similar intent.

  17. Assignment

    Company may, at any time, assign this Agreement and/or its rights and obligations under this Agreement to any entity, in its sole discretion

  18. Amendments

    Company may modify this Policy in its sole discretion at any time. While Company shall make best efforts to notify You of any such modification, it shall be Your responsibility to read and understand the Policy as prevalent from time to time. Continued use of the Website shall be deemed to constitute acceptance of the Policy as amended.